privacy Policy

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Effective Date: 31/08/2020

This Privacy Policy applies to Foster Creative (“Foster Creative”, “we”, “our” or “us”) services, including but not limited to Foster Creative affiliates and subsidiaries services, our website, currently fostercreative.ca (the “Website”), our marketing/advertising services and our products (collectively, the “Service”), and details how we collect, use, and disclose data, including personal data, about you (“you” or “your”).

By clicking “I AGREE” or similar CONFIRMATION or by using the Service you are agreeing to the terms of this Privacy Policy.

IF YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE ORGANIZATION TO THE PRIVACY POLICY AND ARE AGREEING TO THE PRIVACY POLICY FOR THAT ORGANIZATION. WHERE YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION, “YOU” AND “YOUR” REFERS TO THE ORGANIZATION.

how we obtain personal data
Foster Creative Privacy Policy Section 01

Through the Service, we collect and process personal data, which is information about you or that identifies you, as well as anonymous data, which does not identify you.

We obtain your personal data directly from you when you use the Service. If you have any questions or concerns about our disclosure of personal data please contact us at your earliest convenience using the contact information found below.

Subject to legal, contractual and technical requirements, you may choose not to provide Foster Creative with certain data or request the deletion of certain data, which may impact the accuracy of the estimates of the cost of the Service or quality of the Service provided.

personal data we collect
Foster Creative Privacy Policy Section 02

We collect personal and anonymous data when you contact us for the provision of the Service and while you use the Service. On occasion, the non-personal data that we collect is linked with personal data making it no longer anonymous. If you are a business, much of the data collected from you is not considered personal data in most jurisdictions but may converted into personal data when connected or linked with other personal data such as employee names, addresses or phone numbers. The following is a description of the personal data that we may collect, use and process in connection with the Service:

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first and last name, street address, phone number, password, email address, messages sent to Foster Creative, social media account information (Facebook, Instagram, Twitter, Google, Dribbble, Behance and YouTube), billing information (Foster Creative does not store credit card information and such information is only stored with third party payment platforms such as PayPal or Stripe);
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information on any projects or matters that we are being requested to complete for you including but not limited to marketing/advertising strategies and data, code, security features and other back-end and development data which often contain sensitive personal data; and
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information about your computer, phone, web-connected devices or other devices used to connect with the Service including but not limited to, operating system information, geo-location information, operations performed on the device and unique identifiers that may identify you over time and across different websites including your IP address or other device identifiers.

We also collect anonymous data that does not identify you, including but not limited to responses to anonymous feedback requests, metrics and other types of statistical data, which can be derived from use of the Service.

processing of your personal and anonymous data
Foster Creative Privacy Policy Section 03

We process your personal and anonymous data primarily for our business purposes. These uses include but are not limited to:

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providing the Service to you, including understanding your needs, improving the quality of the Service, estimating the Service cost, billing you for the Service, providing customer support and feedback, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models;
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supporting the security and integrity of the Service including controlling access to the Service, detecting and protecting Foster Creative and third-parties against privacy breaches, error, fraud, theft, suspicious activity, violations of any service agreement you have entered into with Foster Creative and other illegal activity or for contractual, legal, regulatory or audit obligations; and
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contacting you for various reasons including feedback requests or marketing purposes, if you previously consented to such contact, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service.

We may disclose your personal and anonymous data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above. We may also disclose your personal and anonymous data to third-parties, who may be located in a foreign jurisdiction and subject to foreign laws. The situations where we disclose your personal and anonymous data to third-parties include, but are not limited to:

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processing your data as described above;
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providing customer support and feedback, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service;
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responding to requests from law enforcement or a government agency asserting lawful authority to obtain the data or where Foster Creative has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, to comply with court rules regarding the production of records and data, or to our legal counsel; and
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defending Foster Creative in a legal, regulatory or administrative proceeding or in a contractual dispute.

Foster Creative does not sell personal data to third-parties.

third-party services
Foster Creative Privacy Policy Section 04

This Privacy Policy only applies to personal and anonymous data that Foster Creative collects, processes and discloses and does not apply to the collection, processing and disclosure of data by third parties through third-party services, which may be broader than set forth in this Privacy Policy, and that may be embedded into the Service. In many cases, third-parties may collect personal data about your online activities over time and across different websites and services. We strongly recommend that you read each third-party privacy policy carefully before using the Service. A full list of third-parties that we share your personal data with can be found here: links page. Please contact us directly using the information found below if you would like to learn more about third-party data practices.

cookies and tracking technologies
Foster Creative Privacy Policy Section 05

The Service uses tracking technologies, such as Google Analytics, cookies, web beacons, JavaScript tags and clear GIFs to collect data about you, such as your IP address and device information. Based on this data, third-parties may be able to resolve your identity across multiple devices. This data is collected, used and disclosed in accordance with the terms of this Privacy Policy and the applicable third-party privacy policies. Certain Service features may rely on tracking technologies and by declining to accept cookies, disabling JavaScript or by changing certain settings on your device, you may not have access to these features.

obtaining, rectifying and controlling your personal data
Foster Creative Privacy Policy Section 06

You may contact Foster Creative to obtain a copy of any personal data we collect about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact Foster Creative to correct inaccurate personal data or to complete incomplete personal data.

You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital for:

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performance of contractual or legal obligations, such as pursuant to a service agreement you have entered into with Foster Creative;
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protecting your interests or those of another person; and
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our legitimate interests or the legitimate interests of a third-party,

and may request deletion by contacting us using the contact information found below.

data storage and retention
Foster Creative Privacy Policy Section 07

While Foster Creative is a Canadian entity, the data you provide to us through the Service may be stored and processed by third parties in countries around the world, including in the United States. You authorize Foster Creative and third parties acting on our behalf to process your data in any country of their choosing, which may cause your data, including personal and anonymous data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.

Your personal data is retained until you request its deletion or until Foster Creative no longer requires such data for the purpose for which it was collected.

children
Foster Creative Privacy Policy Section 08

Foster Creative complies with the United States Children’s Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet. The Service is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we learn that we inadvertently collected personal information from a child under the age of 13 we will delete that information as quickly as possible. If you are a parent or guardian of a child who you believe provided Foster Creative with personal information, please contact us at .

do not track disclosure
Foster Creative Privacy Policy Section 09

Do Not Track (“DNT”) is a web or device setting that allows users to request that receivers of personal data stop their tracking activities. When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug-in providers and other web services you encounter to stop tracking your activity. Currently, there are no DNT technology standards and it is possible that there may never be any DNT technology standards. As a result, we do not respond to DNT requests.

california "shine the light" right
Foster Creative Privacy Policy Section 10

If you are a California resident, California Civil Code 1798.83 grants you the right to request our disclosure of the categories of personal data we provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year. If you are a California resident and would like to make this request, please contact us using the contact information set forth below.

Please note that you may only make this request once per year.

your california privacy rights
Foster Creative Privacy Policy Section 11

If you are a California resident, California Civil Code Section 1798.120 permits you to opt-out of the sale of your personal information to third parties. Currently, Foster Creative does not sell your personal information to third parties and as such no opt-out of the sale of such personal information is necessary. Although Foster Creative does not sell your personal information to third-parties, Foster Creative does provide a general opt-out right to all of our users as described in our Privacy Policy. Furthermore, as Foster Creative already complies with other US and Canadian privacy laws, the rights provided by law to Californian residents are already provided for in our Privacy Policy and required no additional specific provisions just for California residents beyond what is already described herein. If you have any other questions about our privacy practices, please email us at .

change of ownership or business transition
Foster Creative Privacy Policy Section 12

In the event of, or in preparation for, a change of ownership or control of Foster Creative or a business transition such as the sale of some or all Foster Creative’s assets, we may disclose and/or transfer your personal and anonymous data to third-parties who will have the right to continue to collect and use such data in the manner set forth in this Privacy Policy.

security
Foster Creative Privacy Policy Section 13

We are committed to ensuring that your data is secure. To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process.

contact preferences
Foster Creative Privacy Policy Section 14

We communicate with you primarily through the Service itself, but we may sometimes collect your email address in order to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body or by modifying your email settings within the Service. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.

updates
Foster Creative Privacy Policy Section 15

Foster Creative reserves the right, in its sole discretion, to modify the Privacy Policy at any time (each an “Update”) and shall make each Update available on Foster Creative’s websites. You are deemed to accept an Update by continuing to use the Service. Unless Foster Creative states otherwise, an Update is automatically effective 30 days after posting on Foster Creative’s website.

contact us
Foster Creative Privacy Policy Section 16

If you have requests, questions or comments about the Privacy Policy or our data collection in general, please contact our Privacy Team at or:

Privacy Support Team

23229 Birch Ave, Maple Ridge BC, V4R 2R6

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